Cambridge Mask Pro - Batch Recall
If you purchased a size large, Churchill mask in October or November of 2020, you may need to discontinue using it, and are eligible for a replacement mask.
During routine testing, one of five examined units gave filtration results slightly below advertised levels. It is unclear whether this was the result of human error fitting the mask in the lab, or a product defect. Due to EU regulations, we are required to issue a batch recall notice.
If you would like to claim a replacement mask, please check your purchase matches the information below:
Check your product matches these requirements for eligibility:
Purchase period: October or November 2020
Pattern Name: Churchill
Barcode Number: 5060437942156 (check the sticker on the back)
Batch Number: 89NA202009 (this is on the sticker that was on the bubble wrap, if you still have it)
We will need this information from you:
- Your full name
- Your original order ID number / proof of purchase
- Your address
- Email address
- Phone number
Please send all of the above to email@example.com to arrange your free replacement, we will send you a dispatch confirmation when it leaves our fulfilment centre.